Inbox triage eats the morning
The same client questions, vendor pings, and “just circling back” notes. A partner-level hour spent on a $20 task.
Digital workforce · Vancouver
Take repeat work
off your plate.
Keep the decisions.
We diagnose one painful process, then run a digital worker in Gmail, Workspace, Shopify, or HubSpot. Written scope. Named operator. Hours you can measure.
This page is for English-speaking clients
Privacy firstLeast privilege. You grant access, you revoke it.
One processWe do not boil the ocean. Scope is written down.
Your stackWorkspace, Shopify, HubSpot — not a new login to babysit.
Local timezonePacific Time responses inside a published window.
The costly loop
The work is not hard. It is expensive because it never ends.
Follow-up lives in someone’s head
Quotes, invoices, and renewals move only when one person remembers. Vacation is a risk event.
The CRM is a junk drawer
HubSpot or a sheet exists. Hygiene does not. Pipeline meetings become archaeology.
Shopify exceptions steal the day
Late, partial, and “where is my order” threads are a process. They are treated like surprises.
Sunday reporting still happens
Someone copies numbers into a deck because no one trusted the last automation enough to let it run.
You are about to hire for admin
A full-time seat for work that should be a documented loop plus a digital worker you can inspect.
What the digital worker actually does
Operators, not chat widgets.
Inbox and drafted replies
Triage by rule. Draft in your voice. You approve exceptions, not every thank-you email.
Quote → invoice → reminder
The commercial loop, with a written stop: the worker never invents a price or issues a refund.
CRM hygiene and cadences
Fields stay clean. Follow-ups fire when the stage says they should, not when someone feels guilty.
Reporting packs
The Sunday deck assembled from live sources. You edit the narrative, not the paste job.
Method
A diagnostic, a written scope, then a worker you can audit.
30-minute diagnostic
We map the process, the tools, and the failure mode. This is not a product demo.
Scope in writing
What the digital worker will do, what it will never touch, and how we measure “working.”
Build in your stack
Workspace, Shopify, HubSpot, Slack, email. Review cycle plus a named operator — not a black box.
Composite sketches · not testimonials
Where this usually pays for itself first.
We will not invent case studies. These are the SMB patterns we scope against until live references exist.
Proposal follow-up without a partner chasing
Every sent proposal gets a cadence. Silence is logged. The partner only joins when a human conversation is actually needed.
Exception handling on late and partial orders
WISMO threads and split shipments follow a playbook. Support stops reinventing the same reply.
Booking confirmation and no-show reduction
Confirmations, reminders, and a recapture path for unused slots. Front desk keeps the exceptions.
Estimate → approval → invoice
The loop that usually dies in a truck cab. Approvals are tracked; invoices go out the day the job closes.
Weekly reporting from live sources
A pack you can send Monday morning. Humans write the insight. The worker fetches the numbers.
An SOP that finally runs
The checklist on the wall becomes a worker with an owner, a log, and a monthly review.
Privacy, access, SLA
Trust is a control, not a paragraph.
Data handling
Client data is used to run your process. It is not used to train public models. You keep process docs if you leave.
Access
Least privilege, named accounts where the tool allows it, and a revoke checklist as part of offboarding.
Response window
English-speaking clients are covered by email / ticket inside published Pacific Time hours — not an always-on WeChat chat.
Engagements
Same commercial ladder. Different presentation.
Free diagnostic
Thirty minutes. You leave with a process map and a go / no-go, even if we never work together.
Single-process deployment
One loop, in production. The start is capped at or below one FTE’s monthly cost.
Managed workforce
Monthly review and iteration, kept under 20% of that FTE month.
What the diagnostic covers
Come with one process. Leave with a decision.
FAQ
The questions operators actually ask.
What do you integrate with?
Default stack is Gmail / Google Workspace, Shopify, HubSpot, Slack, and structured sheets. If a tool has a stable API or a clean export, we will say so in the scope. We will also say no.
How is data handled?
Least-privilege access, no training of public models on your data, and a written note of where credentials live. Offboarding includes a revoke pass.
What is the SLA?
English clients get a published response window on email / ticket during Pacific business hours. After-hours is opt-in and priced, not assumed.
How is pricing structured?
Diagnostic is free. The start is capped at or below one full-time employee’s monthly cost. Ongoing managed months stay under 20% of that FTE month. You see the number before any build starts.
How long to a first live process?
A well-bounded loop is usually live inside two weeks. Ambiguous ownership or messy source data is the usual delay — we flag that in the diagnostic.
What if it breaks?
You have a named operator and a fallback path written in the scope (queue, notify, stop). We do not leave a silent failure in a production inbox.
Is this a chatbot?
No. A chatbot is a widget. A digital worker is a documented process with permissions, logs, and an owner. Some of it may talk; that is not the product.
English leads · tag EN
Book a diagnostic, or send the process in writing.
This form is only for the English path. It is tagged EN and never mixed with the WeChat queue. We reply by email within one business day.
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